Petco and Nationwide join forces to provide insurance and care for more pets

Petco’s fully integrated ecosystem of pet health and wellness solutions – including its more than 1,500 Petco Pet Care Centers – and Nationwide’s in-depth claims data set, as well as pet protection and insurance capabilities will be the focus of comprehensive programs expected to be available in 2023. With the ability to cross-promote and market to each other’s customer base and beyond. Beyond that, pet-serving businesses will leverage their collective infrastructure, expertise, and more than 150 years of information from a rapidly growing customer base of more than 25 million pet families.

“Receiving the lifelong medical support pets need is essential for pets and their families,” said Petco SVP Omnichannel Customer Experience, Jenny Wolski. “The personalized, data-driven pet insurance solutions we are developing in partnership with Nationwide will be designed to expand families’ access to Petco’s full suite of pet care services, giving them a longer, healthier life together.”

Ongoing veterinary care is essential to the overall health and well-being of pets and helps them live long, happy and healthy lives. Pet insurance plays an important role in helping families say “yes” to care they couldn’t otherwise afford, yet only about 2.5% of pets in the United States are estimated to be insured, according to 2021 data from the North American Pet Health Insurers Association (NAPHIA). A 2021 Nationwide-sponsored VetSuccess study found that Nationwide-insured dogs and cats visited vets 73% and 43% more often, respectively, than pets without health insurance.

“Forty years ago, Nationwide issued the first pet health insurance policy in the United States for Television’s Lassie. Every year since, more customers have trusted us to protect their pets than any another insurer focused on innovation – including being the first to offer voluntary employee benefit plans, avian and exotic coverage, telehealth and preferential pricing on prescription drugs,” said the President and CEO. of Nationwide Pet Insurance. Heidi Sirota. “Our partnership with Petco is another groundbreaking initiative that will reshape the pet care industry by expanding access to care, providing actionable health insights and improving outcomes for millions of pets. company and their families.”

These new offerings are expected to focus on end-to-end pet care provided by Petco’s pharmacy, veterinary hospitals or clinics, and other health and wellness offerings, including Petco’s Revolutionary System Vital care program. Coverage will include routine preventative care such as vaccinations and unforeseen medical needs related to accidents or serious illnesses. Petco insurance offerings available to Petco customers and partners (employees) are expected to be provided exclusively by National Pet Insurance in the future.

“With an increasing number of pets in American homes, and their loving families’ need and desire that they live as healthy and happy lives as possible, expanding pet parents’ access to the care that support all elements of a pet’s overall health – including access to veterinary care as well as physical, mental, social and home health – is a key part of the focus of Petco on goal-driven performance,” said Dr. Whitney Miller, DVM, MBA, DACVPM and Chief Veterinarian at Petco. “Nationwide’s proven track record of providing extraordinary care for millions of pets is perfectly aligned with our mission to improve lives. Through our combined efforts focused on what’s best for pets insurance, we aim to streamline the pet insurance process not only for our customers, but for the veterinarian community as a whole.”

Source: 2021-2022 National Pet Ownership Survey by the American Pet Products Association (APPA).

About Petco, The Health + Wellness Co.:

Founded in 1965, Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and our own Petco Partners. We have consistently set new standards in pet care while providing comprehensive pet wellness products, services and solutions, and building communities that deepen the pet-pet bond. . We operate over 1,500 pet care centers across the United States, Mexico and Porto Rico, which offer merchandise, pets, grooming, training and a growing network of on-site veterinary hospitals and mobile veterinary clinics. Our comprehensive pet health and wellness ecosystem is accessible through our Pet Care Centers and digitally on and the Petco App. In tandem with Petco Love (formerly the Petco Foundation), an independent, non-profit organization, we work with and support thousands of local animal welfare groups across the country and, through in-store adoption events, we’ve helped find homes for over 6.5 million animals.

About National Pet Insurance

With over 1.1 million pets insured, Nationwide is the first and largest provider of pet health insurance in United States. National pet health insurance plans cover dogs, cats, birds, and exotic animals for multiple medical issues and conditions related to accidents, illnesses, and injuries. Medical plans are available in all 50 states and District of Colombia. Products underwritten by Veterinary Pet Insurance Company (CA), Columbus, Ohio; National Casualty Company (all other states), Columbus, Ohio. Registration Agency: DVM Insurance Agency. All are subsidiaries of the Nationwide Mutual Insurance Company. Pet owners can find National Pet Insurance on Facebook or follow on Twitter. For more information on National Pet Insurance, call 800-UNITED STATES-PETS (800-872-7387) or visit

About Nationwide

Nationwide, a Fortune 100 company based in Columbus, Ohiois one of the largest and strongest diversified insurance and financial services organizations in the United States. Nationwide is rated A+ by Standard & Poor’s. An industry leader in customer-focused innovation, Nationwide offers a full suite of insurance products and financial services, including auto, business, home, farm and life insurance; public and private sector pension plans, annuities, mutual funds and ETFs; excess & excess, specialty and surety; animal, motorcycle and boat insurance. For more information, visit Follow us on Facebook and Twitter.

Nationwide, Nationwide is on your side, and Nationwide N and Eagle are service marks of Nationwide Mutual Insurance Company. © 2022.

Caution Regarding Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, regarding expectations, beliefs, plans, objectives, goals, strategies, future events or performance and underlying assumptions and other statements other than statements of historical fact. Although Petco believes that the expectations and assumptions reflected in these statements are reasonable, there can be no assurance that such expectations will prove to be correct. Forward-looking statements are subject to numerous risks and uncertainties, including risk factors that Petco identifies in its filings with the Securities and Exchange Commission, and actual results may differ materially from the results discussed in such forward-looking statements. Petco undertakes no obligation to update publicly any forward-looking statements it may make, whether as a result of new information, future events or otherwise, except as required by law, regulation or other relevant legal authority. requires it.

Petco Media Contact:
Ventura Olvera
[email protected]

National media contact:
Karen Davis
[email protected]

SOURCE Petco Health and Wellness Company, Inc.

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